SSBM Alumni Testimonial: AI Leadership & Responsible AI Insights

Blog > SSBM Alumni Testimonial: AI Leadership & Responsible AI Insights

Glenn Chilcott is a DBA alumnus of SSBM Geneva with a professional background in technology and leadership. His doctoral journey reflects a continued interest in the intersection of business, innovation, and emerging technologies, with a particular focus on artificial intelligence and its impact on organisations.

Alumni Testimonial SSBM Geneva Glenn Chilcott

What inspired you to pursue a DBA at SSBM Geneva, and why was it the right step at this stage of your career?

At this stage of my career, I wanted to move beyond operational leadership and contribute more meaningfully to the wider discussion around technology, leadership, and organisational responsibility. The DBA at SSBM Geneva provided the right balance of academic rigour and practical relevance, allowing me to combine professional experience with applied research into responsible AI and leadership.

How did balancing doctoral studies with a senior professional career strengthen your leadership perspective?

Balancing doctoral research alongside a senior professional career reinforced the importance of discipline, critical thinking, and perspective. It also strengthened my appreciation for the gap that can exist between strategic ambition and organisational readiness, particularly when organisations are navigating rapid technological change.

The DBA at SSBM Geneva provided the right balance of academic rigour and practical relevance, allowing me to combine professional experience with applied research into responsible AI and leadership.

In what ways did your research at SSBM shape your current professional mission?

My research sharpened my focus on responsible AI adoption and the leadership capabilities required to govern these technologies effectively. It reinforced my belief that successful AI adoption is not purely a technical challenge, but a leadership, governance, and human-centred one.

In your dissertation, “Developing Responsible AI Leadership Capability: A Framework for Governance, Ethics and AI Literacy,” you explored responsible AI in leadership. What is the most important capability leaders need to develop to govern and adopt responsible AI successfully?

The most important capability is informed judgment. Leaders do not need to become AI engineers, but they do need sufficient AI literacy to ask the right questions, understand risks and limitations, and ensure governance, ethics, and accountability remain central to decision-making.

If you could give one message to today’s business leaders about AI, what would it be?

AI should not be approached simply as a race for adoption or efficiency. The organisations that create long-term value will be those that combine innovation with responsibility, strong governance, and thoughtful leadership.

Dr. Chilcott’s DBA experience at SSBM Geneva supported his development as a reflective leader working at the intersection of technology and business. His work highlights the importance of thoughtful leadership in navigating the evolving role of AI in organisations.